Responsibilities
Responsible for supporting the Epic Specialty application in various tasks ranging from troubleshooting, system enhancements/build, validation, testing, and training. Guidance and general oversight may be required for more technical build and analysis.
Performs ongoing maintenance and configuration updates to Epic Radiant and Specialty applications.
Under minimal supervision, responsible for Radiant and or Specialty application(s)/module(s) of Epic.
Responsible for documenting and adhering to the internal processes for UT Health Information Technology.
Provides Tier-II support to team and/or collaborate with counterparts from other applications to successfully meet the development and implementation objectives for assigned Epic applications.
Provides Tier-II support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Serves as a liaison between users and vendors.
Collaborates with all Epic team(s) and Operations for ongoing software maintenance and optimization.
Under minimal supervision, serves as Project Lead for key initiatives as assigned.
Develops, documents, and adheres to internal procedures; utilized in conjunction with related applications and systems.
Establishes, documents, and adheres to change-control procedures for the system.
Assist in populating, testing, monitoring, or general maintenance.
Works with Clinicians to interpret and document current workflows and anticipating future workflows that are optimized for any planned application changes.
Under minimal supervision, creates test scripts, timelines, and plans for application and workflow changes. Performs testing of Clinical Information System configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes.
Present recommended system enhancement opportunities and solutions for clinic-related scenarios. Identify, propose, build, and demonstrate prototypes of application configuration options for approval.
Coordinates system fixes and changes with software vendors. Coordinates the deployment of application changes with the training team and operations.
Perform all other duties as assigned.
Qualifications
Strong understanding of the healthcare industry, particularly in back-office operations.
Ability to work independently and as part of a team.
Effective verbal and written communication skills.
Detail-oriented and strong analytical skills.
Ability to thrive in a fast-paced, agile environment, change direction rapidly, multitask, and demonstrate a willingness to learn new technologies.
Interacts professionally with leadership, faculty, staff, and vendors.
Expereince: A minimum of three (3) years of related Epic experience is required.
Licenses and certifications:
Radiant certification or proficiency is strongly preferred.
Education: Bachelor’s degree is required. Equivalent years of experience may be considered
Required Skills...physician supervision when required Document procedure details and patient responses Ensure proper functioning and maintenance of cath lab equipment Provide post-procedure patient care and monitoring Key Skills Knowledge of cardiovascular anatomy and...
Personal Care Aide (PCA) Join Attend Home Care as a Personal Care Aide (PCA)!At Attend Home Care, we are dedicated to providing comfort, dignity, and compassionate care to clients across Georgia. If you are caring, reliable, and motivated to make a difference...
...Whatnot updates on our news and engineering blogs and join us as we... ...motivated individuals to join us post grad in 2026. The most important... ...duties include: Building new features for users in our live... ...you should have some industry software engineering experience, plus:...
...seeking a highly professional and customerfocused Multimedia AV Technician & Client Support Specialist with demonstrated experience in a... ...with proper composition, technical accuracy, and optimal audio performance. Upload and distribute recorded media on the same...
Overview: BreakThrough Physical Therapy , part of the Confluent Health family , is hiring a Part-Time Physician Liaison / Healthcare Marketing to grow referral relationships with physicians and healthcare providers across MoreHead City Territory. This role focuses...