Job Description

JOB SUMMARY

 Join our team at Margaritaville Island Hotel , located in Pigeon Forge, TN as a Host / Hostess where your charismatic and upbeat personality will be beneficial to attract Island visitor to dine and drink at our rooftop Chill Bar. You will be the first point of contact for our guests, embodying the laid-back island spirit and ensuring a warm and welcoming atmosphere. Your role is crucial in creating memorable experiences for our guests from the moment they arrive. This is a face-paced environment, and you will need to be able to work as a team as well as independently, while maintaining an upbeat energetic attitude.

  RESPONSIBILITIES  

• Must be willing and able to engage with all Island visitors.
• Be able to encourage Island visitors to be our Chill Bar guest.
• Maintain charismatic and upbeat energy during all interactions with visitors.
• Provide guests with menus and inform them of any specials or promotions.
• Prepare designated area prior to shift and close up properly.
• Assist in maintaining cleanliness and organization of your area.
• Collaborate with servers and kitchen staff to ensure smooth operations and excellent customer service.
• Handle guest inquiries, requests, and complaints professionally and promptly.
• Uphold company standards for customer service, hospitality, and guest satisfaction.
• Support fellow team members in delivering exceptional dining experiences. 

EXPERIENCE  

• Previous experience in food service or hospitality is preferred.
• Strong communication skills to effectively interact with visitors, guests and team members.
• Ability to multitask in a fast-paced environment while maintaining a positive attitude.
• Passion for providing top-notch guest services and creating a welcoming environment. 

Job Type: Full-time / Part-time Pay: $16.00 per hour + per person commission 

Shift: Day, Night, Weekdays and Weekends 

Benefits:

• Employee discount
• Flexible schedule
• Uniform
• Paid Holidays
• Health Insurance (FT employee)
• PTO (FT employee)

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