Job Description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.

Innovation & Experience Manager, Core Business Services - EY Wavespace™ (Manager) (Multiple Positions) (1716254), Ernst & Young U.S. LLP, San Francisco, CA. 

Design large-scale workshop experiences focused on our client’s most challenging business transformation opportunities. EY Wavespace™ experiences are rooted in design thinking and systems thinking methodologies and delivered through manual design thinking approaches and leveraging appropriate collaboration technology tools. Enable organizations to identify and address their most critical issues, ranging from strategic direction and alignment, digital disruption and, organizational responses to the pace of change whether technological, political or societal in nature. Work with global clients to understand and address their largest and most complex performance opportunities. Design and deliver strategic, design thinking-based workshops to help clients increase alignment and collaboration to shape the future with confidence. 

Design a quality client experiences incorporating fit-for-purpose design thinking approaches and appropriate collaboration technology tools and/or analog design to achieve the experience outcomes.  Ensure the strategic design will meet client’s desired outcomes and expectations.  Demonstrate in-depth collaborative design thinking capabilities and related activities knowledge.

Full time employment, Monday – Friday, 40 hours per week, 8:30 am – 5:30 pm. 

MINIMUM REQUIREMENTS:

Must have a Bachelor’s degree in Business, Economics, Design, Human Resources Management, Psychology, Cognitive Science, Communications, Organizational Studies or a related field and 5 years of progressive, post-baccalaureate related work experience.  

Alternatively, will accept a Master’s degree in Business, Economics, Design, Human Resources Management, Psychology, Cognitive Science, Communications, Organizational Studies or a related field and 4 years of related work experience. 

Must have 4 years of experience in providing advisory and/or consulting services in at least 2 of the following: 
· Organizational Change Management  
· Organizational Design 
· Design thinking 
· Operating & delivery modelling and implementation 
· Customer Experience mapping/journey mapping 
· Digital design 
· Digital transformation 
· Large-scale transformation 

Must have 4 years of experience developing design thinking based strategic workshop experiences to support transformative client engagements in a combination of at least two of the following objectives: 
· Understanding clients’ biggest questions and broadening their exposure to aligned market trends, case studies, examples, and leading practices. 
· Presenting options to clients that will drive significant change in relation to their biggest questions. 
· Creating tactical and practical steps for resolution. 
· Supporting the alignment of groups through collaborative facilitation and design thinking experiences. 

Must have 4 years of experience translating complex issues into coherent problem statements and designing processes to enable organizations to resolve complex issues. 

Must have 3 years of experience managing the design of innovation workshops/sessions and facilitating the delivery. 

Must have 4 years of experience in planning and managing at least two complex and critical projects across multiple locations. 

Must have 4 years of experience supervising advisory/consulting professionals. 

Requires travel up to 90% to serve client needs. 

Employer will accept any suitable combination of education, training, or experience.

Please apply on-line at ey.com/en_us/careers and click on "Careers - Job Search”, “See All", then “Experienced Professionals” (Job Number - 1716254).

What we offer

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary for this job is $163,030.00 per year. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

•    Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
•    Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
•    Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
•    Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY accepts applications for this position on an on-going basis. If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.
EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

For those living in California, please click here for additional information.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.  

EY is committed to providing reasonable accommodation to qualified individuals with disabilities, including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY’s Talent Shared Services Team or email SSC Customer Support at ssc.customersupport@ey.com.

This particular position at Ernst & Young in the United States requires the qualified candidate to be a "United States worker" as defined by the U.S. Department of Labor regulations at 20 CFR 656.3. You can review this definition at  at the bottom of page 750. Please feel free to apply to other positions that do not require you to be a "U.S. worker".

Job Tags

Full time, Work experience placement, Summer holiday, Immediate start, Monday to Friday

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