Invoicing / Accounts Receivable Clerk Job at Staffmax Staffing & Recruiting, Chicago, IL

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  • Staffmax Staffing & Recruiting
  • Chicago, IL

Job Description


Location: Chicago, illionois
Schedule: Monday–Friday, 8:00 AM – 4:30 PM
Pay Rate: $18–$20 per hour
Employment Type: Permanent, Full-Time

Service Invoicing & Billing

  • Generate invoices based on completed work orders and maintenance reports.
  • Verify service fees, technician notes, parts used, travel charges, and other billable items.
  • Ensure all billing aligns with service contracts, maintenance agreements, and approved quotes.
  • Submit invoices through customer portals when required and maintain complete supporting documentation.
  • Process credit memos, revised invoices, and adjustments related to billing errors or service corrections.

Accounts Receivable

  • Record and reconcile customer payments (EFT, cheque, credit card, and online portals).
  • Maintain accurate aging reports and follow up on overdue accounts.
  • Investigate payment discrepancies, short pays, and missing remittances.
  • Coordinate with service managers to resolve billing disputes or unclear charges.
  • Support credit checks and assist with customer account setup for new service clients.

Customer & Internal Coordination

  • Respond to customer inquiries regarding invoices, statements, and service-related billing questions.
  • Work closely with service coordinators and field technicians to clarify job details.
  • Communicate with parts and inventory teams to confirm pricing and usage for billed materials.
  • Assist with month-end closing, including reconciliation of work-in-progress and accounts receivable reporting.
  • Maintain organized digital and physical records of invoices, contracts, and supporting documents.

Required Skills & Qualifications

  • Experience in invoicing, accounts receivable, or bookkeeping, ideally in a technical or field service environment.
  • Strong proficiency with accounting or service management software and Microsoft Office applications.
  • Excellent attention to detail when reviewing technician notes, parts lists, and service documentation.
  • Strong communication skills for interaction with customers and internal teams.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Understanding of basic accounting principles and service billing practices.

Preferred Qualifications

  • Experience with service management platforms (e.g., ServiceMax, FieldAware, Jobber, ServiceTitan).
  • Knowledge of parts pricing and service contract billing.
  • Experience in industries such as HVAC, electrical, industrial equipment, IT services, or mechanical repair.

Working Conditions

  • Office-based role with regular communication across service, parts, and finance teams.
  • Standard business hours with occasional overtime during month-end or peak periods.
  • Primarily computer-based work requiring accuracy and attention to detail.

Job Tags

Hourly pay, Permanent employment, Full time, Contract work, Work at office, Monday to Friday

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