Loss Prevention Supervisor Job at Torrid, West Jefferson, OH

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  • Torrid
  • West Jefferson, OH

Job Description

At Torrid we're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training, development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.


The Loss Prevention Supervisor leads the daily operations and productivity of the Loss Prevention department within the Distribution Center. This role ensures safety, security, and compliance with company policies and procedures while fostering professionalism, accountability, and alignment with leadership direction. The Supervisor serves as a working leader responsible for developing the team, reinforcing expectations, and ensuring consistent execution of LP programs and standards.

What You’ll Do

  • Lead, coach, and develop the Loss Prevention team to drive accountability, professionalism, and performance.
  • Oversee daily department operations, including scheduling, training, and workload distribution.
  • Foster a positive, collaborative, and high-performing team environment.
  • Partner cross-functionally with Operations, HR, Inventory Control, and Facilities to support business objectives.
  • Monitor team performance and provide coaching, feedback, and development opportunities.
  • Ensure compliance with company policies, safety standards, and security procedures.
  • Maintain physical security of the facility through patrol oversight, audits, and documentation practices.
  • Conduct and oversee investigations related to theft, policy violations, and operational concerns.
  • Prepare accurate payroll, reporting, and departmental documentation in a timely manner.
  • Identify opportunities to improve processes, reduce shrink, and strengthen operational efficiency.

Qualifications
  • 5 years of Loss Prevention or Security experience, preferably in a distribution or warehouse environment.
  • 1+ year of supervisory or leadership experience required.
  • Strong understanding of physical security, shrink control, and loss prevention
  • Proven ability to lead and motivate a team while maintaining professionalism and composure.
  • Excellent communication, documentation, and time management skills.
  • Proficiency in Microsoft Office, Kronos, and other relevant systems.
  • Ability to work flexible shifts, including nights and weekends, as needed.
We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status. If you are unable or limited in your ability to use or access you can request reasonable accommodations by sending an email to accommodations@torrid.com. Only messages left for this purpose will be returned. Our company participates in E-Verify. If the links below do not work, please copy and paste the following URLs in a new browser window:
E-Verify Poster:
Eligibility to Work Poster (English):
Eligibility to Work Poster (Spanish):
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EEO Poster:

Job Tags

Work at office, Flexible hours, Night shift

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