133 Old Road to Nine Acre Corner, Concord, MA 01742
Department: Wheeler 4 - PediJoin our healthcare team as a Patient Care Technician (PCT) and play an important role in delivering compassionate, high-quality patient care. In this role, you will work closely with Registered Nurses and clinical staff to support patients and help maintain a safe, supportive care environment.
Reporting to the Nurse Manager, the Patient Care Technician assists licensed nursing personnel in providing direct patient care in accordance with hospital policies, nursing standards, and regulatory guidelines. This position is ideal for individuals pursuing a career in nursing, healthcare, or clinical patient care.
• Accept patient care assignments from the Charge RN or designee
• Immediately report changes in patient condition to the primary RN
• Obtain, document, and report vital signs, rechecking as needed
• Measure and document patient intake and output
• Perform capillary blood glucose testing and report abnormal results
• Perform ECGs as directed
• Apply monitoring equipment including NIBP, ECG electrodes, pulse oximetry, and end-tidal COâ‚‚ monitoring
• Assist with patient transport and transfers throughout the hospital
• Respond to patient call lights and family requests in a timely manner
• Support activities of daily living (ADLs) under nursing supervision
• Help maintain a safe, clean, and supportive patient care environment
• Perform unit-related tasks assigned by the Nurse Manager or designee
• Provide continuous observation of assigned patients to ensure safety
• Verbally redirect patients engaging in at-risk behaviors
• Maintain patient privacy, dignity, and rights
When assigned, the Patient Care Technician may function as a Virtual Safety Attendant supporting the hospital’s Telesitter patient monitoring program.
Responsibilities include:
• Continuous visual observation of patients using AvaSure® monitoring technology
• Using two-way audio communication to redirect patients when necessary
• Promptly notifying clinical staff if patient assistance is required
• Monitoring the environment and reporting potential safety hazards
• Collaborating with bedside nursing staff during shift handoffs
• Setting up and maintaining telesitter monitoring equipment
• Educating patients and families about the telesitter safety program
• Participate in unit projects and patient care improvement initiatives
• Attend in-service trainings and educational programs
• High School Diploma or GED preferred
• Must be currently enrolled in a professional or practical nursing program
• Acute care or hospital experience preferred
• BLS Certification – Healthcare Provider required
• Certified Nursing Assistant (CNA) strongly preferred
Successful candidates will demonstrate:
• Ability to accurately take and document vital signs
• Strong communication and interpersonal skills
• Excellent customer service and patient care skills
• Ability to work effectively in a fast-paced hospital environment
• Strong computer and documentation skills
• Ability to maintain patient confidentiality (HIPAA compliance)
• Ability to read, write, and communicate effectively in English
Working as a Patient Care Technician provides valuable hands-on experience while making a meaningful difference in patient care. You will work alongside experienced nurses, physicians, and healthcare professionals in a collaborative environment focused on patient safety, teamwork, and quality care.
If you are pursuing a career in nursing, patient care, or healthcare, we encourage you to apply and grow with us.
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