Job Description
Program Manager
Position Description
The Program Manager is responsible for overseeing a complex federal IT program, ensuring strategic alignment, technical excellence, and high‑quality service delivery across all program components. This role requires a seasoned leader with deep experience managing enterprise application development and modernization initiatives within a federal environment.
Your future duties and responsibilities
• Provide overall leadership, direction, and oversight for a large-scale federal IT program, ensuring alignment with mission objectives and stakeholder expectations.
• Manage enterprise application development, modernization, and enhancement efforts, driving high-quality delivery through Agile and DevSecOps principles.
• Oversee day-to-day IT operations and service delivery for federal production environments, ensuring system availability, reliability, and performance.
• Lead multi-tenant or shared services operations, ensuring standardized processes, optimized resource utilization, and effective cross-program coordination.
• Manage Service Level Agreements (SLAs), operational metrics, and performance reporting; identify trends and implement continuous improvements.
• Ensure compliance with FISMA requirements and federal cybersecurity frameworks including NIST SP 800-53, NIST SP 800-37, and Zero Trust Architecture principles.
• Oversee security documentation, Plans of Action & Milestones (POA&M) management, and audit readiness activities for OIG, GAO, and OMB.
• Engage with federal stakeholders, contractors, and leadership teams to communicate program status, risks, issues, and strategic recommendations.
• Lead program governance processes, risk management activities, schedule oversight, and financial tracking to maintain program health and contractual compliance.
• Mentor and guide technical and functional teams to foster a collaborative, high-performing environment.
Required qualifications to be successful in this role
• Bachelor’s degree in Information Technology, Business, Engineering, or related discipline; equivalent experience will be considered.
• Minimum of 10 years of experience managing federal IT programs of similar size and complexity.
• Active PMP certification (required) or ability to obtain within six months; additional related certifications are a plus.
• Demonstrated experience supporting cybersecurity compliance activities, including FISMA, NIST SP 800-53, NIST SP 800-37, and Zero Trust initiatives.
• Hands-on experience managing enterprise application development or modernization programs within a federal environment.
• Experience supporting federal production systems and managing IT service delivery operations.
• Demonstrated ability to manage SLAs, availability metrics, operational reporting, and continuous service improvement processes.
• Strong communication, stakeholder engagement, and team leadership skills.
Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you.
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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.
Job Tags
For contractors, Local area