Job Description

Req ID: 372465

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Remote Desktop Solution Consultant to join our team in Jaipur, Rājasthān (IN-RJ), India (IN).

Job Title: Remote Desktop Engineer
Experience: 3+ years

Job Summary:
We are seeking a skilled Remote Desktop Engineer to design, implement, and support virtual desktop infrastructure (VDI) and remote access solutions. The ideal candidate will have hands-on experience with platforms such as Citrix, VMware Horizon, or Azure Virtual Desktop, and a strong understanding of end-user computing environments.

Key Responsibilities:

• Design, deploy, and maintain Remote Desktop / VDI environments .
• Manage and support platforms such as Microsoft Remote Desktop Services (RDS), Citrix Virtual Apps & Desktops, VMware Horizon, or Azure Virtual Desktop (AVD) .
• Monitor system performance, availability, and security of virtual desktop environments.
• Troubleshoot and resolve user issues related to remote access, connectivity, and performance.
• Configure and manage user profiles, policies, and access controls.
• Support patching, upgrades, and system maintenance activities.
• Collaborate with infrastructure, network, and security teams to ensure seamless operations.
• Optimize VDI performance, scalability, and user experience.
• Maintain documentation for system configurations, processes, and troubleshooting guides.

Required Skills & Qualifications:

• 3+ years of experience in Remote Desktop / VDI engineering or support .
• Hands-on experience with RDS, Citrix, VMware Horizon, or Azure Virtual Desktop .
• Strong knowledge of Windows Server, Active Directory, and Group Policy .
• Understanding of networking concepts (DNS, VPN, firewalls, load balancing).
• Experience with user profile management (FSLogix, roaming profiles, etc.).
• Ability to troubleshoot performance and connectivity issues .
• Familiarity with monitoring tools and log analysis .
• Strong problem-solving and analytical skills.
• Good communication skills in English (written and verbal).

Preferred Qualifications:

• Certifications such as Microsoft, Citrix (CCA/CCP), VMware (VCP) .
• Experience with cloud-based VDI solutions (Azure/AWS) .
• Knowledge of security best practices in remote access environments.
• Scripting skills (PowerShell) for automation.

Key Competencies:

• Analytical thinking and troubleshooting
• Attention to detail
• Customer-focused mindset
• Ability to work in a collaborative environment

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form,

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .  This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

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